Founded : 1891
Activities : Retailing Bridal Jewelry, Promise Rings, Diamond Fashion Jewelry including Diamond Rings, Pendants, and Earrings.
Parent Company : Samuels Jewelers
Brands : Samuels Diamonds, Andrews, Schubach, Rogers, Silvermans
Origin : Market Street, San Francisco, CA
However, Albert Samuels felt having the best jewelry meant little without exceptional customer service. Once, he discovered a customer had been inadvertently charged for a routine repair. Because he didn’t know the customer’s name, he paid to publish his apology in the San Francisco Chronicle. The letter ended with a plea for the customer to return to Samuels Jewelers and pick up her dollar.
Today, we are committed to preserving the principles of quality, value and customer service excellence established by our founder over 125 years ago.